RETURNS & EXCHANGES

Please contact us prior to returning an item for a refund so we are expecting the return.

To receive a full refund your items must be received by us within 30-days of the original date of shipment, and all items must be received in their original quality condition.

Any item that is received in a quality less than its original shipped condition will be charged a 25% return restocking fee.

IMPORTANT! Customers are responsible for merchandise until it reaches us, and we are not responsible for any destroyed, damaged, or lost items while in transit to us.  So we strongly encourage that all returns are insured your for the full value of the purchase, and that all returns are well packed to prevent damage during return shipping.

RETURN SHIPPING ADDRESSES
Our shop is located in a small mountain town with limited postal service. To insure no delays with your return, please choose the appropriate shipping address based on the shipping carrier you choose.

U.S. POSTAL SERVICE
High Spirits Flutes

PO Box 253
Patagonia, AZ  
85624

UPS or FEDEX
High Spirits Flutes

714 Red Rock Ave.
Patagonia, AZ  85624