SHIPPING DETAILS

We aren't able to change or cancel orders once so please choose thoughtfully.
Have questions? Contact Us

U.S. Orders $200.00 or More
FREE SHIPPING
Shipped via FedEx

U.S. Orders $15.00 to $199.99
FLAT RATE - $10.00
Shipped via FedEx

U.S. Orders Less Than $15.00
FLAT RATE - $5.00
Shipped via USPS Priority Mail

Canada
FLAT RATE - $49.00
Shipped via FedEx International Ground

All Other International Destinations
SPECIFIC RATES PROVIDED AT CHECKOUT
Shipping Options
FedEx International Priority
FedEx International Economy

INTERNATIONAL IMPORT TAXES
All import fees must be paid at the time of delivery; international customers are responsible for all duties, fees, and/or taxes related to receiving a purchase from outside their home country. 

ADDRESS DETAILS: If you are requesting shipping to a hub such as a UPS, FedEx, or other shipping center, please include the Box #. We cannot guarantee FedEx will be able to complete delivery, even to one of their own locations, if the recipient does not have a Box rented for them at the location specified. The same applies to Hotels/Motels; some may hold packages at the front desk based on the addressee's info matching a current guest, but some require the Room # so please include it. 

SHIPPING TO BRAZIL: For orders shipping to Brazil, please include your CPF (personal) and/or CNPJ (business) number(s) as applicable; please email flutes@highspirits.com with that information, preferably before placing the order, or at least immediately thereafter. The CPF/CNPJ requirement must be met for your shipment to clear Customs.

INTERNATIONAL PO BOXES
Our international shipping provider, FedEx is unable to deliver to any post office box (PO Box) address. We apologize for the inconvenience. Please provide a Residential/Commercial address; shipments with PO Box addresses will be held until the address is changed. 

REFUSED / UNDELIVERABLE ORDERS
Shipped orders that are refused or unable to be delivered to shipping address, and automatically returned to us by the shipping service will be charged a 50% restocking fee, which will be deducted from any refund, along with the cost of shipping being forfeited. This applies to any international order returned to us because duties, fees, or import taxes, were not paid by the customer at time of delivery.

SHIPPING RESTRICTIONS
Due to delivery issues we are unable to ship to the following countries: Mexico, Russia, China, Vietnam, Thailand, Laos, Indonesia. This may apply to additional countries not listed here; if you do not see yours as an option on the checkout page please contact us  flutes@highspirits.com

U.S. EXPEDITED SHIPPING OPTIONS
All Expedited Shipping Delivers Monday thru Friday Only.

FedEx Express Saver
Delivery on the third business day by 8:00 PM to residences.

FedEx 2Day
Delivery on the second business day by 8:00 PM to residences.

FedEx Standard Overnight
Delivery on the next business day by 8:00 PM to residences.

FedEx Priority Overnight
Delivery the next business day by 12:00 PM to residences & by 4:30 PM to rural areas.

WE'RE CLOSED THESE HOLIDAYS