WE ARE UNABLE TO CANCEL AN ORDER AFTER IT'S PLACED
Orders ship immediately so please choose carefully.
Our return policy details are below
RETURN - U.S. ORDERS
We accept returns within 7-days after the verified date of delivery. A return shipping label will be emailed to you; there is a $10.00 return shipping fee on all orders.
Flutes must be received within the 14-business days following the return shipping label being emailed. Flutes received after the 14-day return window will be charged a 25% restocking fee.
Damaged returns will be charged a 35% restocking fee.
RETURN - INTERNATIONAL ORDERS
International orders can be returned within 7-days of verified delivery but return shipping must be arranged by the customer.
We apologize that our shipping system dose not allow us to email return shipping labels for locations outside the U.S.
Flutes must be received within 21-business days from the verified date of original delivery. Flutes received after the 21-day return window willbe charged a 25% restocking fee.
Damaged returns will be charged a 35% restocking fee.
FINAL SALE ITEMS
Our 'Flexible 7-Day Return Policy' does not apply to any 'Final Sale' item. 'Final Sale' items are not eligible for return or exchange.
DIGITAL PRODUCTS
All sales are final for our digital product; digital products are not eligible for exchanges, returns, or refunds.
